How do you deliver?
We use Royal Mail for most small packages and a delivery company based in Brighton for larger or bulky deliveries. Our deliveries are usually packed and shipped the next day and should arrive with you within three working days, but may take longer at busy times. If they don’t, please let us know.
If any items become out of stock we will usually take them off the website. However, if there’s been a “rush” and your item becomes out of stock, but we are able to order it in, you will be emailed with the option to wait, or to cancel your order.
How much does delivery cost?
Our standard delivery charge is £3.95 for any orders under £50, or for tracked shipping via Royal Mail our charge is £5.95.
During the current health concerns, our standard delivery has been changed to £0.00 to support our customers wishing to stock up on children’s activities.
Do you deliver abroad?
We are always happy to organise shipping abroad. However, as we are sure you know, the prices are dependent on the country and the size and weight of the package. Just email us at firstname.lastname@example.org and let us know where you are and what you want and we will organise it as fast as we can.
Can you make a delivery to a child who lives somewhere else?
Of course, and we can even gift wrap the present and write a card on your behalf. At the checkout you will be given options for the address you wish to have the package sent to.