Terms and Conditions
We want you to be 100% confident when purchasing from our online shop, so have provided some essential bits of information below.
All our prices include VAT.
If you wish to return anything, we are happy to exchange or refund the original purchase price, less postage costs (unless of course the item is faulty, in which case we will refund postage too). Please advise by email within 7 days of delivery to you and return it within 14 days. Please wrap it securely and include a copy of the invoice.
All returns must be “as new” condition in original packaging and we suggest you obtain “proof of posting” from the Post Office (free) as we cannot take responsibility for returned goods that are lost or damaged in transit.
We will never disclose your personal information to third parties.
All credit/debit card transactions are handled securely by our e-commerce merchant services provider, First Data Merchant Services using an encrypted secure payment mechanism and as such none of your sensitive information is seen or held by us. You are also able to pay using your existing Paypal account.
This website is operated by Whirligig Toys Limited, a private limited company registered in England & Wales with registered office at 4 Frederick Terrace, Frederick Place, Brighton, BN1 1AX and VAT registration number GB 140 2214 74 and a company registration number of 9161323. Our terms and conditions are governed by English Law as is any order placed with Whirligig Toys Limited through this website.
If you have any questions or comments, please contact us by phone, email or post:
T: 01273 693241 (Brighton Head Office)
P: Whirligig, 9 Gardner Street, Brighton, BN1 1UP (Head Office)